Serhs Natal Grand Hotel & Resort, Natal
About the Hotel
Serhs Natal Grand Hotel & Resort is located along Via Costeira, which connects central Natal to the southern parts of the city. This resort features an infinity pool with stunning views of the Atlantic Ocean and the iconic Morro do Careca. It serves as a prime location to explore the beautiful beaches of Rio Grande do Norte and engage in a variety of recreational activities.
Location
Situated along the picturesque Via Costeira, the hotel provides easy access to local attractions such as Ponta Negra Beach and the Lagoon of Arituba. Transportation options include local taxis and shuttle services to various points of interest, enhancing the convenience for guests wishing to explore the surrounding area.
Rooms
The modern rooms at Serhs Natal Grand Hotel boast balconies with either sea views or garden views. Each room includes essential amenities such as air conditioning, a flat-screen TV with cable channels, and a minibar. Higher-tier suites provide additional luxury features like infinity pools and personalized services, enhancing the overall accommodation experience.
Eat & Drink
Dining at the hotel includes options for Brazilian regional cuisine, light meals, and a variety of tropical drinks at multiple on-site restaurants. The inclusive dining plan allows guests to enjoy buffet or à la carte meals throughout the day. Special dietary needs are accommodated, and personalized dining experiences can be arranged, including in-room dining.
Leisure & Business
Leisure options include four swimming pools, a well-equipped sports center, and a spa offering a range of wellness treatments. The convention center spans 2,035 square meters and can host up to 1,430 attendees, making it suitable for various business events. The hotel also features a Kids' Club for younger guests, ensuring activities for all ages.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Water sports
- Tennis court
- Table tennis
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Baby stroller
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel rooms were old and in need of maintenance, but they did offer a balcony with a hot tub which was a nice touch. The service was a bit mixed with some wonderful staff members but others seemed overwhelmed. The location was excellent with a beautiful setting, though there were some issues with communication about amenities. The dining experience was quite extensive with nice options, however, it could get very busy at times. The hotel facilities were generally good, but there were some dusty areas that needed attention.
The hotel's rooms offered good comfort with a balcony and adequate storage space, but cleanliness and equipment functionality were issues. The location provided access to both north and south beaches, and the dining options were varied, albeit with limited choices for lactose intolerant guests.
I had a pleasant stay at the hotel. The rooms were comfortable, clean, and had everything I needed, although they had a limited view. The service was friendly and attentive. The location was convenient but with minor inconveniences. The dining experience was mostly positive with a slight negative point. Overall, a good value for money.
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