Serhs Natal Grand Hotel & Resort, Natal ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Prime Apartment Side Sea View

Max:

2 persons

29 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Prime Junior Suite Front Sea View

Max:

2 persons

38 m²

Bed options:

1 Double bed

Sea view

Shower

Bathtub

room details

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Family Prime Apartment Front Sea View

Max:

2 persons

29 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Natal 7.1 km

Airports

Augusto Severo (NAT) 35.7 km

Train

Pe.J.Maria 7.6 km

Alecrim II 8.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Pool Area

“The swimming pool had a fantastic warm temperature, allowing us to enjoy long, relaxing swims throughout our stay.” view full review

Delicious Breakfast

“The breakfast spread each morning was outstanding, featuring a diverse range of quality ingredients and an amazing selection of cakes.” view full review

Great Meeting Rooms

“The meeting facilities were well-equipped and provided a comfortable environment for our business event, ensuring everything went smoothly.” view full review

Excellent Gym

“The gym had modern equipment and ample space, making it easy to maintain my fitness routine while traveling.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Table tennis

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Plunge pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

Map view

Av. Senador Dinarte Mariz, 6045, Natal, Brazil, 59090-002

City landmarks

Event hall

Natal Convention Center

700 m

Praia de Ponta Negra s/n - Ponta Negra

Morro do Careca

4.0 km

Mall

Praia Shopping

1.8 km

Cidade Jardim Shopping Mall

1.8 km

Event hall

Natal Convention Bureau

760 m

Arco do Sol

1.3 km

Mall

Seaway Shopping Mall

2.5 km

Park

Dunes Park

2.2 km

Mall

Dunnas Shopping Mall

2.6 km

Mall

Moviecom

1.3 km

Beach

Mangai Ponta Negra

1.4 km

Shopping do Artesanato

1.3 km

Dinarte de Medeiros Mariz

1.3 km

Vale das Cascatas

1.3 km

Shopping Orla Sul

1.4 km

UnP - Campus Zona Sul

1.4 km

Mall

Espacial Mall

1.7 km

Store

Craft Fair of Ponta Negra

1.7 km

Rod. Gov. Mário Covas

Arvore de Natal da Praca do Mirassol

3.0 km

Avenida Enseada de Maracajaú s/n Praia de

Ma-noa Park

1.8 km

Faculdade Mauricio de Nassau

1.8 km

entro de Lancamento de Foguetes Barreira do Inferno

1.8 km

Church

Igreja de Santana

2.0 km

State University of Natal

2.7 km

Parque das Dunas

2.4 km

Gallery

Galeria Rainha da Paz

2.1 km

Mall

Ponta Negra Center

2.1 km

Lua Branca Center

2.2 km

DCA

2.2 km

Neopolis Shopping Mall

3.5 km

Nearby

Event hall

Natal Convention Center

950 m

Restaurants

Restaurante Tapiro Grill

110 m

Via Costeira Senador Dinarte Medeiros Mariz 6045 - Via Costeira

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

beautiful setting

extensive dining options

maintenance needed

mixed service quality

7.6/10

Very good

Rooms

7.0

Location

7.7

Service

7.3

Dining

7.7

4.5/5 based on 10804 reviews

#11 of 118 hotels in Natal based on Tripadvisor

Samuel

United States, March 2024

7.0/10

The hotel rooms were old and in need of maintenance, but they did offer a balcony with a hot tub which was a nice touch. The service was a bit mixed with some wonderful staff members but others seemed overwhelmed. The location was excellent with a beautiful setting, though there were some issues with communication about amenities. The dining experience was quite extensive with nice options, however, it could get very busy at times. The hotel facilities were generally good, but there were some dusty areas that needed attention.

Rooms

7.0

The rooms were old and in need of maintenance. The balcony with a hot tub was a nice feature.

Service

6.0

The service was a bit mixed with some wonderful staff members but others seemed overwhelmed.

Location

8.0

The location was excellent with a beautiful setting. Some issues with communication about amenities.

Dining

7.0

The dining experience offered extensive options but could get very busy at times.

Facilities

7.0

The hotel facilities were generally good, but some areas were dusty and needed attention.

beautiful setting

maintenance needed

Paul

United States, September 2023

7.6/10

The hotel's rooms offered good comfort with a balcony and adequate storage space, but cleanliness and equipment functionality were issues. The location provided access to both north and south beaches, and the dining options were varied, albeit with limited choices for lactose intolerant guests.

Rooms

6.0

The room was not the highest European standard but had a good bed and closet space.

Service

7.0

The staff was pretty friendly, but not entirely client-focused.

Location

8.0

The location was good for access to both north and south beaches.

Dining

8.0

The dining experience was amazing with a variety of options but lacking choices for lactose intolerant guests.

Facilities

9.0

The hotel had an extensive range of facilities.

Tim

United States, May 2023

8.0/10

I had a pleasant stay at the hotel. The rooms were comfortable, clean, and had everything I needed, although they had a limited view. The service was friendly and attentive. The location was convenient but with minor inconveniences. The dining experience was mostly positive with a slight negative point. Overall, a good value for money.

Rooms

8.0

The rooms were comfortable and clean with all the essential amenities.

Service

9.0

The staff was very friendly and attentive without being pushy.

Location

7.0

The location was convenient, although with some minor drawbacks.

Dining

8.0

The dining experience was mostly positive, with a few minor disappointments.